These terms and conditions ("Terms") apply to the use of Discount Party Warehouse's Express Shipping Service ("Service"). By using the Service, you agree to comply with and be bound by these Terms. Please read them carefully before placing an order.
1. Service Description:
- Express Shipping is available for parcels weighing up to 5kgs.
- Delivery time is estimated to be 2-3 business days.
- The cost for Express Shipping is $29.99 per parcel.
2. Additional Weight Charges:
- If the parcel exceeds 5kgs, additional charges will apply.
- Customers will be contacted for extra payment to cover the increased shipping cost.
3. Express Shipment Durations:
- The estimated delivery times for Express Shipping within Australia are as follows:
- Sydney: 2 business day (if order is placed before 1PM)
- Melbourne: 2 business days (if order is placed before 1PM)
- Brisbane: 2 business days (if order is placed before 1PM)
- Adelaide: 2-3 business days (if order is placed before 1PM)
- Perth: 2-3 business days (if order is placed before 1PM)
4. Contact Information:
- For any inquiries related to Express Shipping or other matters, please contact us at sales@discountpartywarehouse.com.au.
5. Order Processing and Shipment:
- Orders placed before 1PM on business days will be processed and shipped on the same day.
- Orders placed after 1PM will be processed on the next business day.
- Orders placed on Weekend will be processed on the next business day.
6. Delivery Restrictions:
- Express Shipping is available only within Australia.
7. Tracking Information:
- Tracking information for Express Shipments will be provided to customers once the order is dispatched.
8. Delivery Address:
- It is the responsibility of the customer to provide an accurate and complete delivery address.
- Discount Party Warehouse is not liable for any delays or issues arising from incorrect delivery information provided by the customer.
9. Force Majeure:
- Discount Party Warehouse is not responsible for delays or failures in delivery caused by events beyond our control, such as Auspost delays, natural disasters, strikes, or government actions.
10. Cancellations and Refunds:
- Express Shipping charges are non-refundable once the order has been processed and shipped.
11. Customer Responsibilities:
- Customers are responsible for being available to receive the shipment during the estimated delivery window.
12. Changes to Terms and Conditions:
- Discount Party Warehouse reserves the right to modify these Express Shipping terms and conditions at any time without prior notice.
By selecting Express Shipping at checkout, the customer acknowledges and agrees to abide by these terms and conditions. For further assistance, please contact sales@discountpartywarehouse.com.au.