HOME OR OFFICE DELIVERY
All orders deliver via standard Australia Post.
$10.00 Standard shipping on orders Australia wide. FREE Standard shipping on orders over $99.00
* Our freight rates are based on items below 3 Kg per shipments and length of the package less than 1mtr. If any of this exceed we will call you for freight charges.
All items are usually shipped within 1-2 business days of payment and will be conveniently delivered to your home or office. Deliveries take place Monday - Friday during normal business hours.
Our couriers offer a door-to-door service, so please ensure that there will be someone available at the nominated delivery address to sign for your items and receive the delivery.
If you cannot be available to accept your delivery, you may leave delivery instructions while ordering as ‘Authority to Leave’ the goods unattended, this will, however void your warranty and neither Discount Party Warehouse nor our courier can be held liable for any loss, theft, or damage to your item.
Shipping costs include full insurance for products that are lost or damaged.
We use carriers that are both convenient and cost-effective, including Australia Post, Toll and other select courier services.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive an email with your tracking details, and instructions for how to track your order. For any queries relating to tracking, please contact the Discount Party Warehouse Customer Care Team here.
CLICK AND COLLECT (FREE PICKUP IN STORE)-
We do not provide Click and Collect at this stage, Sydney customers can shop instore.
ESTIMATED DELIVERY TIME for Standard shipments
- Sydney - 2 business days
- Melbourne-3 business days
- Brisbane - 3 business days
- Adelaide - 4 business days
- Perth - 5 business days
Please allow up to 6-7 business days for rural deliveries.
*Please note that these are estimates and our carriers will endeavor to meet these on all occasions; however please allow up to 10 business days for all deliveries.
* Our freight rates are based on items below 3 Kg per shipments and length of the package less than 1mtr. If any of this exceed we will call you for freight charges.
Express shipments within Australia :
- Sydney: 1-2 business day (if order is placed before 1PM)
- Melbourne: 2 business days (if order is placed before 1PM)
- Brisbane: 2 business days (if order is placed before 1PM)
- Adelaide: 2-3 business days (if order is placed before 1PM)
- Perth: 2-3 business days (if order is placed before 1PM)
Note: Delivery time is longer then 1-2 business days if outside of the metropolitan area.
Call us for express shipments or request in delivery instructions while ordering and our friendly staff will call you to organize it with an extra cost of shipment to your order after your approval.
INTERNATIONAL SHIPPING
New Zealand Shipping
Estimated Delivery Time 5-7 Business Days to metropolitan areas. Rural areas may take longer.
Flat Rate $29.99 (up to 5kg)
A tracking number will be sent to you on your shipping confirmation email.
Some orders may incur a custom’s or import duty charge. Discountpartywarehouse.com.au do not have any control over these charges and are unable to confirm the amount of the charges. The amount of charges will depend on the destination countries regulations and compliances. We suggest splitting larger orders over NZD$175 into separate smaller orders to avoid being charged import taxes. For further information, please contact us here.
*Bulky/heavy items will be charged at a higher shipping rate. In the case that your order goes over the flat rate for your country, our customer service team will contact you via email to confirm if you would like to proceed with the additional charges.
Hong Kong and Singapore Shipping
Estimated Delivery Time 5-7 Business Days to metropolitan areas. Rural areas may take longer.
Flat Rate $49.99 (up to 5kg)
A tracking number will be sent to you on your shipping confirmation email.
Some orders may incur a custom’s or import duty charge. Discountpartywarehouse.com.au do not have any control over these charges and are unable to confirm the amount of the charges. The amount of charges will depend on the destination countries regulations and compliances. We suggest splitting larger orders over HK$/S$200 into separate smaller orders to avoid being charged these import taxes. For further information, please contact us here.
*Bulky/heavy items will be charged at a higher shipping rate. In the case that your order goes over the flat rate for your country, our customer service team will contact you via email to confirm if you would like to proceed with the additional charges.
Helium Balloon Kits, Coloured Hair Spray, Sparklers and Party poppers cannot be shipped internationally.